Reviews

July 25, 2015

AC King, Hampstead, NC

"Words can't describe how happy I am with the work that was completed at my home last fall! We are in the hottest part of the season and have just had a good bit of rain and my crawlspace is perfect! I had constant moisture issues for years. I interviewed multiple companies and they could never explain what the problem really was or how it could be resolved. They didn't have a problem though giving me outrageous quotes to perform "some type" of work. I finally found Scott and his group and suddenly everything was crystal clear. He told me exactly what the problem was in scientific terms as well as breaking it down in layman's term so I could understand. He explained how the problem could be resolved and what I could expect once the job was complete. The job was completed in a very timely manner and they were not only professional and courteous but down right friendly! The job required an electrician to come out to complete some final work and when it was completed Scott called to make sure that everything was working correctly and I was happy with the work. Thank you for being true professionals and providing wonderful customer service! There should be more folks out there like you. Stop interviewing folks.... just call Scott!"
July 2, 2015

David DesMarais

"If you are like me, I knew I had a problem under my house that needed to be resolved and I needed to be educated to what needed to be done. Both of those things were done expertly by Crawlspace Concepts. Firstly, it will be well worth your time to have Scott Gales come out and appraise your situation. He is a wonderful man; honest, personable and very knowledgeable. In a half hour, more likely an hour because he will have a few stories to tell that will be really amusing, you will understand your situation, you will know what needs to be done and you will feel confident that you have found the right company for you. When he and his crew show up they are all professional, polite, and friendly; they go to work and do the job right. They are organized and they do not leave any mess or loose ends. They are very respectful of your property. My house is now at around 50 percent relative humidity, (Use to be 85 – 90) the crawl space is usually much cooler than the outside air in the summer and much warmer in the winter. This means a lot of savings in heat and air expenses. I have saved a lot of money. It used to be frightening to go under the house; I couldn’t imagine what might be under there. Now it is very comfortable and feels safe. The difference is amazing. Scott can tell you about all of the other benefits, savings and the specific details for your particular situation. There are a lot of people and companies out there that do this type of work, but to my mind there are none that can really compare with Scott Gales and Crawlspace Concepts. If you need someone you can trust, someone who is honest and has integrity, someone you know will do the job right; well, that someone is Scott Gales and Crawlspace Concepts. Call him and see for yourself. David DesMarais. Hampstead, NC"
April 10, 2015

Ken & Kitzie S.

"We are extremely pleased with the product and work done by Scott and his company. They were prompt, efficient and professional. We highly recommend them"
March 15, 2015

Larry and Ava Simmons

"Just wanted to let you know how satisfied we are with the improvements you and your team made to our home. The crawlspace humidity now stays in the mid 40% to low 50% range constantly and our air conditioner doesn't seem to run as much on the warmer days. I've also noticed the floors don't have a tacky feel to them like before. I'm sure removing the water helped with that problem. Overall, Ava and I couldn't be more pleased other than waiting so long to have the remediation performed. You can use this e-mail as a testimonial if you wish as we will definitely recommend Crawlspace Concepts to anyone needing crawlspace remediation. Thanks again for the great work and professionalism. Regards, Larry and Ava Simmons Bladenboro, NC"
December 11, 2014

Tim & Lorie Gardner

"Scott and his team are beyond professional, they truly care about making your home more efficient, and ultimately a healthier place to live. We searched for months for a company that could answer our questions about the advantages of investing in a crawlspace. Scott was the ONLY person who could give scientific explanations of why and how he and his team could help us lower our electric bills AND improve our quality of life -- as we suffer from allergies and asthma. In fact, we now refer to him as “Dr. Scott”. Within in a day after our new crawlspace was installed, we slept through the night without coughing, sneezing. And we should mention that our crawlspace was less than 12 inches high in some places! Very tight squeeze. Today, our new crawlspace is so clean we have found ourselves showing it off to visiting friends and family. Seriously. And the hygrometer? It's an electronic device that monitors the temp and humidity under your house, allowing you to know immediately if there’s a water issue, HVAC problem etc. — possibly the best house bling ever. We highly recommend Crawlspace Concepts. Thanks to Dr. Scott, we now appreciate our 102 year old historic home again!"
January 6, 2014

Jorey P., DDS

"Scott and his team did a superb job in installing our barrier and dehumidifier last winter. Our crawlspace moisture and humidity are now under control and our hardwood floors seem warmer during the winter."